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Employee Surveys · Proposed example, not live

Survey Participation Journey

Why

Managers get a heads-up and a leader posts a reminder every quarter, yet launches open at 75.5% to 80.3%. The gap is the launch email: no survey link (Lattice sends it separately) and no word on what changed since the last survey.

Already running at Forward

  • Manager heads-up in #forward_peoplemanagers the day before launch
  • Leader reminder in #announcements_global during the survey
  • Results shared with senior leaders
Trigger
Survey launch date
Audience
All employees
Channel
Email and Slack
Communication objective
Help employees understand the survey's purpose, participate and see confirmed follow-up actions.
Suggested measurement
Survey completion in Lattice, plus email open and click-to-open.

From
Leader name
To / Audience
All current employees
Sends
Launch day10:00 AM recipient's local time, weekdays
Subject
Your feedback changed specific change. The Q4 survey is open.

Hi Preferred First Name,

After the last survey, you told us top theme. Since then we've specific action.

The Q4 survey is open until close date and takes about X minutes.

Leader name